Unit of competency
Modification History
Release 1. Supersedes and is equivalent to MSS407008A Capture learning from daily activities in an organisation
Application
This unit of competency covers the skills and knowledge required to capture learning from the shop floor, suppliers and customers in order to contribute to a learning organisation.
This unit is intended for team leaders and people with a similar sphere of influence/scope of authority and responsibility. It applies to individuals who already have knowledge of competitive systems and practices, leading teams, analysing root cause and locking in improvements.
This unit takes a largely qualitative view of information and knowledge.
This unit may also be applied to service organisations applying competitive systems and practices principles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Competitive systems and practices
Unit Sector
Not applicable
Elements and Performance Criteria
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
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1 |
Identify potential learning opportunities |
1.1 |
Identify formal and informal opportunities for feedback from normal daily activities. |
1.2 |
Assess feedback for potential to lead to organisational learning. |
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1.3 |
Identify opportunities for learning from abnormal events. |
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1.4 |
Review communications with value stream members for learning opportunities. |
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2 |
Extract learning from opportunities |
2.1 |
Review information gained from potential learning opportunities for relevance to performance improvement. |
2.2 |
Discuss potential for learning with stakeholders. |
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2.3 |
Confirm additional knowledge/learning. |
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2.4 |
Confirm methods for institutionalising learning/standardising. |
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3 |
Capture and disseminate learning |
3.1 |
Identify methods of capturing and disseminating learning. |
3.2 |
Obtain required authorisations from appropriate people. |
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3.3 |
Record learning according to organisation procedures. |
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3.4 |
Communicate learning to relevant stakeholders. |
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3.5 |
Ensure all relevant stakeholders are able to access and apply relevant knowledge/learning. |
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4 |
Review use of learning |
4.1 |
Check learning is used in daily operations. |
4.2 |
Review use of learning and update in organisation knowledge system. |
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4.3 |
Identify implications for training and procedures. |
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4.4 |
Recommend improvements to organisation knowledge system. |
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4.5 |
Confirm methods for institutionalising learning/standardising. |
Foundation Skills
This section describes those required skills (language, literacy and numeracy) that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range of Conditions
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. |
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Competitive systems and practices include one or more of: |
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Opportunities for feedback include one or more of: |
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Problem recognition and resolution includes one or more of: |
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Records include systems which ensure knowledge: |
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Stakeholders include one or more of: |
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Unit Mapping Information
Release 1. Supersedes and is equivalent to MSS407008A Capture learning from daily activities in an organisation
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5b04f318-804f-4dc0-9463-c3fb9a3fe998